Privacy Policy

1. Overview

Decision Intelligence Layer ("DIL", "we", "our", "us") is a decision-intelligence platform that helps people understand institutions, discover verified opportunities, understand processes, follow important developments, and learn from documented community experiences.

Guests can browse selected public information. Registered users can access complete structured details, save information, follow updates, open protected evidence, and participate in community features where those actions are available.

DIL does not make decisions for users and does not guarantee an outcome from any institution. Important requirements, deadlines, fees, eligibility conditions, services, and final decisions should be confirmed through the relevant official institution.

This Privacy Policy explains what information DIL may collect, how it may be used, and the choices available to users.

2. Information We Collect

2.1 Account Information

The registration process remains based on the information needed to create, secure, and manage a DIL account:

• First name
• Last name
• Email address
• Password, stored in protected form

We use this information for registration, authentication, account recovery, security, support, and account-based features.

2.2 Email Verification

DIL may verify your email address using a one-time verification code. Email may also be used for:

• Password reset requests
• Important account and security notices
• Changes that materially affect your use of DIL
• Responses to support or information reports

DIL will not ask you to send your password or verification code by email, chat, or phone.

2.3 Platform Activity

To operate and improve DIL, we may collect limited activity connected to how the platform is used, including:

• Pages, institution profiles, opportunities, process guides, and insights viewed
• Searches, filters, and sorting choices
• Saved information and followed updates
• Community reactions, comments, and posts
• Information reports and support requests
• Basic technical events needed to diagnose errors, protect accounts, and improve reliability

This information helps DIL restore account activity, improve how information is organised, understand which features are useful, and protect the platform from misuse.

2.4 Saved Information and Following

Registered users may save institution profiles, opportunities, process guides, insights, or other supported information. DIL may store the saved item, the account connected to it, and the date it was saved.

Where following or update alerts are available, DIL may also store the item followed and the notification preference needed to provide that feature.

2.5 Institution and Opportunity Information

DIL organises information from official websites, public notices, institutional materials, partner submissions, and other relevant sources. These records may include institution names, services, locations, contact details, opportunities, requirements, deadlines, official links, source records, verification status, and review dates.

This information generally concerns institutions and public programmes rather than the private information of an individual user.

2.6 Insights and Process guide Activity

DIL may record when users view or save an insight or process guide. This helps us understand whether the information is useful and whether records need to be reviewed or updated.

Confidence, urgency, attention, verification, and similar labels describe the information available to DIL. They are not guarantees and are not final statements from an institution unless clearly identified as official.

2.7 Community Information

Guests may browse community information made public by DIL. Registered users may be able to react, comment, add related experiences, or publish posts.

Community information may include the institution named, the experience described, the selected location, the outcome, the display name used on the post, reactions, comments, timestamps, and moderation status.

Do not post passwords, verification codes, PINs, card details, account login information, full medical records, identity numbers, private addresses, or information that unnecessarily identifies another person.

DIL may review, restrict, remove, or preserve community content where reasonably necessary for safety, moderation, legal obligations, dispute review, or protection against abuse.

2.8 Proof Images and Media Permissions

Registered users may be able to attach proof images to supported community reports. Images are uploaded only when a user intentionally selects and submits them.

DIL may store the image and limited related information such as file type, file size, upload date, storage reference, image URL, related post identifier, and the account connected to the upload. Access to complete evidence may be limited to registered users.

DIL may request photo or media permission only to let a user choose, upload, display, share, or save an image through a supported feature. DIL does not automatically upload a user's gallery.

Users should review, crop, cover, or remove private details before uploading any evidence.

2.9 Reports, Corrections, and Support

When you report incorrect information or contact DIL Support, we may collect your account details, the page or institution named, the information submitted, supporting links, technical details relevant to the problem, and our response.

We use this information to investigate the report, communicate with you, improve DIL, correct records where appropriate, and protect the platform.

2.10 Device and Technical Information

DIL may receive limited technical information needed to operate securely and reliably, such as app version, device type, operating system, network status, error events, request timing, and authentication activity.

We do not intentionally collect device contacts, precise location, biometric information, or unrelated files unless a future feature clearly requests the information for a stated purpose.

2.11 Information We Do Not Intentionally Request

DIL does not intentionally request:

• Passwords for other services
• Verification codes sent by other services
• Bank login information
• Card PINs or full card details
• Full medical records
• Unnecessary government identity numbers
• Biometric information
• Device contacts
• Precise location when it is not required

Information voluntarily entered into a public post, comment, report, or support message may be stored as part of that submission. Users should not provide information that is not needed.

2.12 DIL Quiz

DIL Quiz is created from DIL’s own structured institutional intelligence, process information, opportunity records, and research. The quiz questions and explanations are generated by DIL, rather than supplied by a third-party quiz content provider.

If you choose to participate, DIL may process the information needed to run the quiz, such as participation details, answers, scores, completion status, and applicable results or rankings. Where a quiz has separate entry rules, those rules will describe any additional information required.

DIL may use quiz participation patterns in aggregated form to understand which institutional topics need clearer explanations. Quiz results do not determine official eligibility, admission, selection, or institutional decisions.

2.13 Opportunity Demand and Institutional Signals

DIL allows users to express the opportunities they are looking for. Depending on what they choose to share, requests may describe an opportunity category, field of interest, location, eligibility needs, or other preferences entered by the user.

DIL may analyse these requests together to understand unmet demand, identify recurring needs, improve opportunity discovery, and produce demand signals that help institutions and organisations understand what people are seeking.

When DIL presents demand trends to institutions, it aims to share aggregated or de-identified findings rather than individual users’ names, email addresses, account credentials, or private requests. A demand signal is not an application, a promise of availability, or a guarantee that an institution will offer an opportunity.

3. How We Use Information

We may use information to:

• Create, verify, secure, and manage accounts
• Restore saved information and followed updates
• Provide complete registered-user access
• Operate community participation and evidence access
• Review corrections and support requests
• Deliver account, security, and update notifications
• Improve information quality, search, reliability, and accessibility
• Detect misuse, spam, fraud, unsafe activity, and technical problems
• Meet lawful obligations and protect users

DIL does not sell personal information or give institutions private access to a user's DIL account.

DIL may also analyse submitted opportunity needs to identify demand trends that institutions can use as signals, and may use DIL Quiz participation to provide results and understand which institutional topics need clearer explanations.

4. Public and Registered Access

DIL allows guests to browse selected public information without creating an account.

An account may be required to open complete structured details, save information, follow updates, participate in community features, open protected evidence, or use other account-based functions.

Access controls are used to protect account activity and support responsible participation. They are not intended to prevent users from seeing useful public previews.

5. Community Safety

Public community content may be visible to guests and registered users. Share only information you are comfortable making visible.

DIL may moderate content that exposes private information, misrepresents evidence, threatens another person, contains unlawful material, promotes abuse, or creates a safety or security risk.

Removal or restriction of content does not necessarily mean DIL has confirmed or rejected the underlying experience.

6. Notifications

DIL may send notifications about account security, saved information, followed updates, institution changes, opportunity deadlines, insight updates, community activity, support responses, or important platform notices.

Device notification permissions can be managed through the device settings. Some essential account or security information may also appear inside DIL.

7. Email Communication

DIL may send email for:

• Account verification
• Password reset requests
• Important account or security notices
• Responses to correction and support reports
• Material service or policy updates

DIL does not sell email addresses. Where optional promotional communication is introduced, users should receive a clear choice to stop those messages where required.

8. Data Storage and Retention

DIL uses reasonable technical and organisational measures to protect information, including protected password storage, authentication controls, secure connections where supported, restricted internal access, and security review as the platform develops.

Account, saved information, community activity, proof images, reports, notifications, and support records may be kept for as long as needed to provide DIL, maintain accurate records, protect users, prevent abuse, resolve disputes, meet legal obligations, or improve platform integrity.

When an account is deleted, DIL will take reasonable steps to delete or anonymise account-related information, except where retention is reasonably required for security, legal obligations, moderation, dispute handling, or protection against abuse.

Where these features are used, quiz participation records and voluntarily submitted opportunity-demand information may also be retained as needed for those purposes and in accordance with applicable law.

9. Data Sharing

DIL does not sell, rent, or trade personal information.

Information may be shared only where reasonably necessary:

• With hosting, database, authentication, email, notification, storage, analytics, or support providers that help operate DIL
• When a user asks DIL to send or publish information through a supported feature
• To investigate abuse, security risks, or harmful activity
• To comply with a valid legal requirement
• To protect users, DIL, institutions, or the public

Institutions do not receive private access to user accounts merely because they have a profile, provide information, or work with DIL.

Opportunity-demand reporting may be shared with institutions in aggregated or de-identified form as described in Section 2.13; an institutional demand report should not give institutions direct access to a user’s private account.

10. Institutional Contributions

Institutions and partner organisations may submit information, request corrections, or help maintain managed profiles and programmes.

DIL may record the organisation, representative, submitted information, source material, review status, and communication needed to assess and publish the contribution.

A relationship with an institution does not permit that institution to access private user information or change independent community evidence without a valid reason.

11. Third-Party Services and Links

DIL may rely on third-party services for hosting, storage, authentication, email delivery, notifications, analytics, error monitoring, and other essential operations.

DIL may also link to official institution websites and external resources. Those services have their own privacy practices and are responsible for information collected after a user leaves DIL.

12. Your Choices and Rights

Subject to applicable law and technical availability, users may be able to:

• Review or correct account information
• Remove saved information
• Manage notifications
• Delete community content where the feature allows
• Request account deletion
• Ask questions about how personal information is used
• Request correction of inaccurate personal information
• Raise a concern about privacy or data handling

Some information may need to be retained where required for security, legal obligations, dispute handling, or protection against abuse.

13. Information Limitations

DIL structures information from available sources and may provide verification labels, process guidance and requirements, insight signals, and community evidence.

Information can change after it is published. Users should confirm final requirements, deadlines, fees, eligibility, instructions, and decisions through the relevant official institution.

14. Children's Privacy

DIL is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided personal information, contact DIL so the information can be reviewed and removed where appropriate.

15. International Processing

Service providers used by DIL may process information in different locations. Where cross-border processing occurs, DIL will seek to use appropriate safeguards consistent with applicable data protection requirements.

16. Changes to This Policy

DIL may update this Privacy Policy as the platform changes, including when new institution, opportunity, process guide, insight, community, saved-information, notification, verification, or partner-management features are introduced.

Material changes will be communicated clearly where reasonably possible. The effective date at the top of this page shows when the current version became effective.

17. Governing Law

This Privacy Policy is governed by applicable data protection laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023 where applicable.

18. Contact Us

For privacy questions, account deletion requests, correction requests, or data-related concerns, contact DIL:

We typically respond within 48 hours.