Contact DIL

Reach the right DIL channel for what you need.

Product support, institutional information, partnerships, opportunities, community, media and organization inquiries all start here.

Tell us why you are reaching out and give enough context for us to understand the request. Clear information helps us respond more usefully.

Choose a Contact Route Prepare a Message
Support Hours: 9AM - 6PM WAT Email Support WhatsApp Community Partnership Inquiries Official DIL Contact
Contact Routes

Choose the route that matches your request.

Different messages need different kinds of attention. Use the channel that best matches your purpose.

OFFICIAL & DETAILED

Email DIL

Best for detailed product questions, institutional information corrections, partnership proposals, media requests, organization inquiries and formal communication.

support@decisionintelligencelayer.name.ng

Send Email
COMMUNITY & QUICK HELP

WhatsApp Community

Useful for quick product questions, Android installation help, community discussions and staying connected with DIL.

Join the DIL community directly from WhatsApp.

Join Community
DIRECT CONTACT

Phone

Best for time-sensitive operational matters or a business conversation that needs direct contact.

+234 808 873 2076

Call DIL
What are you contacting us about?

Give us the right context from the beginning.

DIL serves ordinary users, institutions, organizations, communities and partners. The information below shows what to include for common types of requests.

Product Support

Tell us your device, app version, the screen you were using and what happened.

Institution Information

If information appears incorrect or outdated, identify the institution, the field and the official source supporting the correction.

Opportunity Information

Share the opportunity name, responsible organization, deadline and official source.

Partnerships

Introduce your organization, the collaboration you are proposing and what value it creates for DIL users or institutional intelligence.

Community & Distribution

Schools, hubs, associations and communities can contact DIL about awareness, distribution and collaborative activities.

Press & Media

Include the publication, topic, deadline and whether you need product information, an interview or another media response.

Prepare Your Message

Tell us exactly what you need.

This form prepares a structured email to DIL. Your email app will open so you can review and send it yourself.

A useful message includes

  • What you are contacting DIL about.
  • The institution, opportunity or app feature involved, if relevant.
  • What you observed or what information you want corrected.
  • An official source when you are reporting institutional information.
  • What response or next action you need from DIL.

Contact DIL

Fill the fields below. When you select “Prepare Email,” your device will open your email application with the message ready.

This page does not silently submit your message. Your email application opens and you choose whether to send it.

Institutions & Organizations

Contact DIL about your institution, information, opportunities or partnership.

If you represent an institution or organization, tell us who you are, the institution you represent and the reason for the request.

This can include institutional information, official corrections, opportunity submissions, partnership discussions, distribution or future institutional tools.

For institutional representatives

State your organization clearly Use an official work email where possible Include the exact page or information involved Include an authoritative source for corrections
Contact DIL
Contact FAQ

Quick answers before you reach out.

For quick product or Android installation questions, the WhatsApp community can be useful. For official, detailed, institutional, partnership or media communication, email is better.

The listed support hours are Monday to Friday, 9:00 AM to 6:00 PM West Africa Time. Community activity may happen outside those hours.

Identify the institution, the exact information you believe is wrong or outdated, and provide an official source that supports the correction.

Yes. Organizations can contact DIL to discuss institutional information, opportunities, distribution, collaborative initiatives or other partnership ideas relevant to DIL.

Yes. Include your device type, app version, the screen where it happened, what you expected and what actually happened. Screenshots can help when they do not contain sensitive information.

No. DIL helps people understand institutions, options, opportunities and important context. The responsible institution remains the authority for official requirements, applications and decisions.

Before You Send

Better context makes a better response possible.

You do not need to write a long message. Just make the important facts easy to understand.

For users

Include the feature, institution, opportunity or information you were using, plus what you need help understanding.

For organizations

Include the organization, your role, the request and the official information or proposed collaboration involved.

For media

Include your publication, topic, deadline and the exact information or interview request.

Decision Intelligence Layer

Have a clear reason for reaching out? Send DIL the context.

Product support, institutional information, partnerships, opportunities, community, distribution and media inquiries are welcome.

From Confusion to Resolution.
Email DIL Join Community